Employer Topics

Participant Communication

During the course of enrollment in the Plan, participants will receive several types of communication concerning this employee benefit plan.

Newly Eligible Employees
Employees who meet the eligibility requirements of your plan should be given the following in order to facilitate enrollment in the Plan(s).

• Brochure outlining the Plan(s)
• Enrollment Form
• Plan worksheet(s)
• Request for Reimbursement Form
• Over-The-Counter Drug Explanation

If you would like additional materials printed and shipped to you, please contact us at 866-993-7248 or generalinfo@adminusa.us.

Open Enrollment
According to IRS rules, participants must make a new election each Plan Year in order to continue participation in your Plan(s). Open enrollments are normally held during the last 30 to 45 days of the Plan Year. Communication materials for your open enrollment will be furnished by AdminUSA. We will normally contact you 60 days prior to the end of your Plan Year to determine if you want to make any changes to your plan design such as spending account limits or eligibility rules and if you want to schedule our participation in your enrollment meetings.

Receipt Notifications
During the course of a participant’s enrollment in the Flexible Spending Account Plan(s), they may receive a “Receipt Notification” requesting that they forward to AdminUSA a copy of a specific receipt of our records. If the participant does not respond to the request, 15 days later they will receive a “Final Notice.” If they still do not respond to this notice within 15 days, the next notice they receive will be an “Inactive Status” notice. At this point, the participant’s card may be temporarily deactivated. The card will not be reactivated until the receipt is forwarded to AdminUSA or the individual repays the amount of the purchase back into their FSA account to be reused for an eligible transaction in the future.